Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has altered its sizing categories for women's and children's garments without notifying all shoppers about the modification.
Social Media Response
Numerous buyers and vendors are expressing on platforms stating that platform listings now display an altered size classification versus the original listing due to the recalibration.
The platform stated the revised method more closely matches similar services.
They have suggested members to check their listings and adjust the sizing manually when needed, which has left users frustrated.
Sizing System Changes
Earlier, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement was previously a 12 but is now a UK 16-18.
Shopper Stories
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, from Glasgow, stated items she posted on Vinted with size 14 labels were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Manual Updates
A different user, based in Derby, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she explained.
Service Background
The platform boasts over 100 million members, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: last year, Vinted reversed a change to its shipping options following member complaints.
